Privacy & Cookies Policies

(Last updated: November 2025)

Who We Are

We are Soleiru Creative Ltd, trading as Supa / Supa Fantastic / Supa Dopamine Deli
Our mission is to bring joy, creativity, dopamine decor, and brilliant gifts to the high street and online.

Website: www.supafantastic.com
Email: support@supafantastic.com

Business address:
Soleiru Creative Ltd (trading as Supa Fantastic)
101 Winner Street
Paignton
TQ3 3BP
United Kingdom

We respect your privacy and are committed to protecting your personal data. This policy explains how we use, store, and protect your information when you shop with us or browse our website.

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1. What This Policy Covers

This policy explains:

• What personal data we collect
• How and why we use it
• How we keep it safe
• Your rights under UK GDPR & the Data Protection Act 2018

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2. Information We Collect

When you visit our website

(through WooCommerce, FunnelKit, Stripe, Square, Google Analytics & cookies):

• IP address
• Browser type & device info
• Pages visited and general usage data

When you place an order or contact us:

• Name and email address
• Billing & delivery address
• Phone number (if provided)
• Order & payment information (processed securely by Stripe or Square — we never store full card details)

When you subscribe or download resources:

• Name & email address
• Marketing preferences (only if you opt in)

We only collect what we genuinely need to run our business and improve your experience.

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3. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Send order updates, receipts, and delivery information
• Provide customer support
• Improve our products and website
• Send newsletters or offers (only if you’ve opted in)
• Track site performance via Google Analytics

We never sell your data or pass it on for external marketing.

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4. How We Store & Protect Your Data

Your data is stored using GDPR-compliant platforms, including:

• WooCommerce + WordPress (website & orders)
• Stripe and Square (payments)
• FunnelKit (emails & automations)
• Google Analytics (website performance)

We use encryption, password protection, and access control to keep your data secure.

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5. How Long We Keep Your Data

• Enquiries: up to 12 months after last contact
• Order & payment records: 6 years (required by law)
• Email list data: until you unsubscribe

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6. Your Rights

You have the right to:

• Access your data
• Update or correct your data
• Request deletion
• Withdraw consent for marketing at any time
• Complain to the ICO if you’re unhappy with how we’ve handled your data (www.ico.org.uk)

To make a request, email: support@supafantastic.com

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7. Cookies

Cookies help our website work properly and help us understand visitor behaviour. You can manage cookies in your browser settings. See our Cookie Policy for details.

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8. Third-Party Providers

We work with trusted providers who may process data through our systems:

Provider	Purpose
Stripe	Secure payment processing
Square	Secure payment processing
WooCommerce	E-commerce platform
FunnelKit	Email automation & communication
Google Analytics	Website usage tracking

Each provider has its own GDPR-compliant privacy policy available on their websites.

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9. Website Terms of Use

By using our website, you agree to:

• Use it lawfully and respectfully
• Not attempt to disrupt or interfere with site functionality
• Not copy or distribute site content without written permission

You may not:

• Post harmful, offensive, or illegal content
• Use our content for commercial purposes
• Attempt to bypass security measures

Intellectual Property

All logos, branding, product descriptions, copy, graphics, and downloads belong to Soleiru Creative Ltd (trading as Supa / Supa Fantastic / Supa Dopamine Deli) unless otherwise stated.
Use is allowed for personal, non-commercial purposes only.

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10. Liability

We are not responsible for:

• Loss or damage caused by using the website
• Interruptions outside our control
• Errors or omissions in content (we try our best!)

You use the site at your own risk.

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11. Changes to This Policy

We may update this policy if laws or systems change. The latest version will always be on this page.

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Contact

Email: support@supafantastic.com
Address: 101 Winner Street, Paignton, TQ3 3BP, United Kingdom

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COOKIE POLICY

(Last updated: November 2025)

Cookies aren’t exciting — but they are helpful. They make the website work properly and help us understand what visitors like so we can improve things.

1. What Are Cookies?

Cookies are tiny text files that store simple data on your device when you visit a website. They do not give us direct access to personal data unless you provide it.

2. Cookies We Use

Type	Purpose
Essential Cookies	Required for checkout and basic functionality
Analytics Cookies	Help us understand traffic and page performance
Marketing Cookies	Only used if we run campaigns or ads

3. Third-Party Cookies May Come From:

• Stripe
• Square
• WooCommerce
• FunnelKit
• Google Analytics

Each has its own privacy policy — feel free to check their websites for more detail.

4. Your Choices

You can:

• Accept or reject cookies via our cookie banner
• Manage them inside browser settings
• Delete them at any time

Blocking essential cookies may affect how the site works.